Business VoIP

Eliminate complex PBX hardware and expensive phone lines with cloud-based Business VoIP phone service.

Business VoIP provides a cloud-based phone service - voice, fax and advanced calling features - for one low price

Eliminate complex PBX hardware and expensive phone lines with cloud-based Business VoIP phone service. For one low price, Business VoIP provides you with a complete business phone system including unlimited calling, faxing, and enterprise-class VoIP phones. With dozens of Fortune 500 calling features to choose from, even the smallest companies can look bigger and sound more professional overnight.

Cut costs and unify employees
Connect remote employees, home offices and multiple locations under one corporate phone system, one main number, one extension list and one set of unified features!

Plans


Simple, affordable plans. Empower your employees.

Choose the plan that best fits your needs, or mix and match plans to get the perfect office phone system.

  • Use your existing high-speed internet
  • Keep your number
  • Dozens of business features included
  • 24/7 US-based service and support
Standard Office
$14.99/monthly
  • Unlimited Calling
  • Standard Features
  • E911
  • 1 Number (DID)
  • Smartphone/Mobile or Desktop App
  • Phone Not Included
PHONE INCLUDED
Premium Office
$19.99/monthly
  • Unlimited Calling
  • Standard Features
  • E911
  • 1 Number (DID)
  • Smartphone/Mobile or Desktop App
  • Phone Included*
  • TouchTone Business VoIP phone service does not include high-speed Internet or broadband service. The price per line do not include federal universal service charges, state and local taxes, fees and surcharges and regulatory and compliance fees. TouchTone Business VoIP may not be compatible with other services such as alarm and security systems, certain broadband and cable modems.

    Unlimited calling includes calling to the continental U.S., reasonable and acceptable use policies apply. International rates vary.
    A minimum 24 month contract is required for Service.
    A 5 user/line minimum is required per account.
    A $25 one-time set up fee applies per user/line.
    A one-time porting fee of $5 applies per phone number transfer.
    *Polycom VVX 150 or similar model included. Customer may choose to upgrade at an additional cost.

Standard Features


First Impressions Count

First impressions count, and that's why it's important to have a business phone system that not only makes you look and sound professional, but guarantees that your customers reach you when they need to. TouchTone Business VoIP phone service arms you with powerful calling features to help your business run more efficiently and your employees more effectively. And managing your features and your phone service is a breeze. Add and remove users and edit features with a click of a button through TouchTone's Business VoIP Web Portal.

Control your features and phone's functionality through TouchTone's easy-to-use admin Web portal - add, change or remove users, enable and disable features, manage contacts, access call logs, and much more.

Smartphone/Mobile Integration: Make, receive, and manage calls exactly as you would on your office phone, but from the convenience of your smartphone. Conduct business from anywhere, update personal settings, and stay connected without missing a call.

Desktop for PC: Make and receive VoIP phone calls from your PC.

Smartphone/mobile or desktop app included with each line. Additional $2.50/mo.

Redirect incoming calls to another number, voicemail, or block the call all together. Call Forwarding categories include All Calls, When Busy, Do Not Disturb, No Answer, Selective Forwarding, and When Out of Service.

When a line goes unanswered or is currently in use, the call is automatically routed to another user/phone in your calling group.

Caller ID displays the name and phone number of the person calling you.

Provides the time and telephone number of the last received call; and also allows you to place a call back to that calling party.

Transfer calls to another telephone number (landline or cell phone), extension, or voicemail.

Receive and answer another call while you are already on the phone with another caller.

Make a call that includes up to five people. On-demand conferencing for bigger parties is available. See enhanced features for details.

Pickup a call from any location within that call group. For instance, if you are in another room and you hear the phone ringing, you can pick it up from another phone.

Allows users within your company to call other users within the same company by dialing a 4-digit extension.

Your office doesn’t have to be restricted to your main place of business. This powerful feature allows your employees to receive calls anywhere, anytime and from any device.

Enables you to monitor and have hands-free, two-way communication with callers (e.g., broadcast emergency tones, page specific facility locations, and initiate prerecorded emergency announcements).

Provides background music for callers placed on hold.

Program up to 108 frequently called phone numbers.

Assign specific criteria for how incoming calls are delegated. For example, if you have call centers on the East and West coasts, you can have calls transferred to the East coast location until the West coast location opens.

Each line has its own voicemail box that allows callers to leave a message if the phone goes unanswered or is busy.

Choose to receive voicemail messages as an email attachment via an audio file (.wav).

Enhanced Add-On Features

An auto attendant acts like a virtual assistant and greets callers and directs them to the right person or department by simply pressing a button. (For example: For Sales, press 1; For Support, press 2.)

$10.99/mo

Handle hundreds of calls, and route them to the appropriately skilled agent — regardless of location. Functions include: call logging, call monitoring, intelligent routing and distribution, web-based agent and supervisor clients, and comprehensive reporting. Call for pricing.

Allows authorized users to monitor calls from the office or remotely. Listen to call in progress without interrupting the call, whisper (provide advise without being heard by the outside person), or barge into the call either announced or unannounced. Part of Call Center Suite. For pricing, please call 800-900-5474.

Enables users to make and accept telephone calls and change telephone settings from within Microsoft Outlook, Internet Explorer, or Firefox.

$4.99/mo per user

Record all conversations or a percentage of calls. You choose your call recording options.

$3.50/mo

Communicate quickly, easily, and without the added expense of traveling. Depending on your needs, choose from a variety of conference call solutions from basic audio to a comprehensive collaborative platform that combines audio, video, document sharing, and reporting.

For pricing, please call 800-900-5474

Seamlessly connects calls and conversations to customer data in your CRM system (including Salesforce, SugarCRM, ACT! and Microsoft Lync.) to help manage day-to-day business activities.

For pricing, please call 800-900-5474.

When a line goes unanswered or is currently in use, the call is automatically routed to another user/phone; or choose to ring multiple phones at the same time.

$10.99/mo

Have a local presence for your business using international and toll-free numbers from over 75 countries. Rates vary by country.

Have local presence in any market by subscribing to a local telephone number in any area code.

$2.99/mo

Make it easier for customers to contact you with a toll-free number. Vanity numbers also available.

$3.99/mo; per min rates apply

With TouchTone vFax you can quickly and easily send and receive faxes from anywhere you have Internet access - either directly from your email, through the vFax online Web Portal, or even a traditional fax machine (Fax Bridge required if using a traditional fax machine).

Inbound/Outbound - $25.99/mo per line
Inbound Only - $9.99/mo per line

Record all conversations or a percentage of calls. You choose your call recording options.

$12.99/mo

Phones


Affordable IP Phones and Cloud Technology

TouchTone Communications offers the most advanced and powerful VoIP phones from popular named brands like Panasonic and Polycom so that you and your office can work to its fullest potential. Phones are delivered pre-configured, making set-up easy and hassle-free. Once your phones arrive, all you'll need to do is plug them into an existing Internet connection and power supply, and you can begin to make and receive calls immediately.

Choose to rent or purchase phones.

FAQs

In most cases you can keep your existing phone numbers and transfer them to your TouchTone account. It may take up to 30 days for the transfer to complete. Do not cancel your current provider until your transfer is complete.

You will need an VoIP compatible office phone to use Business VoIP phone service. VoIP phones integrate VoIP technology so that you may experience exceptional voice quality and take advantage of the advanced calling features. If you don't already have VoIP compatible phones installed in your office, you can choose to purchase or rent phones from TouchTone. Installation is easy with TouchTone's plug and play VoIP phones. Phones are delivered already configured. All you need to do is plug them into an existing Internet connection and power supply, and you can begin to make and receive calls immediately.

Most customers find quality and reliability as good as or better than traditional phone service. TouchTone recommends that you have 512kbps download speed and 256 kbps upload speed per user. To test your connection quality click on the below icon

TouchTone Business VoIP is a perfect solution for small to medium sized businesses with 5-100+ employees, as well as home offices. It is also an ideal solution for businesses that have multiple locations, remote employees, or employees who travel a lot. Business VoIP connects all of your employees under one corporate phone system no matter where they are located. And with dozens of Fortune 500 calling features to choose from, even the smallest companies can look bigger and sound more professional overnight.

Each active call requires approximately 88 kbps up/down of bandwidth from a DSL, Cable, T1, or Fiber broadband connection.

Quick Start Guides (Setting Up/Using Features)

Access your office anytime, anywhere and from any device

Your office doesn’t have to be restricted to your main place of business. Your employees can receive calls anywhere, anytime and from any device with the appearance of being in the office.

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Mobile Phone

Place and receive calls from your cell phone just as you would through your desk phone.

desk phone icon
Desk Phone

If you don't already have VoIP phones installed in your office, you can choose to purchase or rent phones from TouchTone. We offer the most advanced and powerful IP phones from popular named brands like Cisco and Polycom.

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Online

Control your features and phone's functionality through TouchTone's easy-to-use Web portal - make adds, changes, moves and deletes, enable and disable features, manage contacts, voice mails, call logs, assign call treatments and much more.

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Computer

Instantly connect with your customers - make and receive calls directly from your computer with a simple click of a button.

Easy Set Up

Switching to Business VoIP is easy and hassle-free. There's no need to install and manage complicated and costly equipment. All you need is Internet connection and a phone. If you don't already have VoIP phones installed in your office, you can choose to rent or purchase them from TouchTone. We offer the most advanced and powerful phones from popular named brands like Cisco and Polycom. Your VoIP phones arrive pre-configured and ready to use

Speak with a Voice and Data Specialist

Schedule a demo, talk pricing, or get more information.


Let's Talk!