Help customers avoid downtime with carrier diverse, fully redundant domestic and international toll free service |
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| Help your customers avoid downtime in the event of a disaster by providing them voice redundancy and automatic rerouting with TouchTone's nationwide, self-healing toll free services. Some of the biggest names in the alarm and emergency response industry trust TouchTone for their business critical voice communications. TouchTone's rerouting solution automatically routes voice traffic over multiple originating providers and redundant paths in the event of an outage, Internet connectivity failure, network problems, or SMS corruption. By utilizing multiple carriers and combining both TDM and SIP technology, TouchTone ensures both quality and guaranteed call termination for customers who require 99.999% up time. |
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Available nationwide (including Alaska, Hawaii, and Puerto Rico) | |||
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International toll free service from 75+ countries | |||
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Multi-carrier network diversity and geographic redundancy | |||
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Mix of SIP trunks and TDM circuits to ensure quality and guaranteed call termination | |||
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SIP connection types: private, public or IPsec VPN | |||
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TDM signaling: SS7 or ISDN | |||
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Failover options: SIP to SIP, SIP to PSTN, PSTN to PSTN, and SIP to PSTN | |||
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3rd party SMS/800 or complimentary RespOrg supported | |||
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Customized pricing to fit calling patterns - including customers with short duration needs | |||
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Remote Call Forwarding (RCF) available - automatically forward calls to any number | |||
| (including internationally) with the appearance of looking local | ||||
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Percent allocation | |||
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Direct termination overflow | |||
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Quick turn up process | |||
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