TouchTone Business helps organizations modernize communications, connect multiple locations, and scale with reliable voice, internet, cloud collaboration, and messaging services — all backed by responsive, white-glove U.S.-based support.
Most businesses are juggling four, five, or more telecom and technology vendors — each with their own contracts, support queues, and billing cycles. TouchTone eliminates that complexity with a single, accountable partner for every layer of your network.
Voice, connectivity, cloud, and messaging — consolidated under one experienced provider to reduce vendor sprawl.
Purpose-built for businesses with complex, distributed, or growing footprints. MPLS, SD-WAN, SIP, and failover built in.
Carrier-class infrastructure, redundant paths, and SLAs for mission-critical communications.
Real people, real expertise. Our U.S.-based support team is available 24/7 when your business needs it most.
From legacy replacement to modern cloud communications, TouchTone helps businesses simplify decisions, improve reliability, and build communications around the way they operate.
Whether you're upgrading, replacing or just looking to cut costs, TouchTone delivers flexible voice solutions built around your business — including SIP trunking, hosted UCaaS, Microsoft Teams Calling, POTS replacement solutions, toll-free, and Number Reputation Management.
Explore voice solutions
From single sites to multi-location enterprises, TouchTone helps design, build, and manage reliable connectivity. We assess your current infrastructure, identify cost-saving opportunities, and source the best mix of business internet, SD-WAN, MPLS, fixed wireless, 5G, and failover services.
Build your network
TouchTone helps businesses monitor and remediate improper “Spam” or “Scam” labels. We can also ensure that every outbound call displays your verified identity — including your company name, logo, and call reason. More trust. More answered calls. More business.
IMPROVE ANSWER RATES
Enable more connected customer experiences with CCaaS, BYOC, toll-free, SIP, intelligent routing, SMS, and omnichannel messaging solutions.
Optimize Your Call Center
Add reliable voice calling to Microsoft Teams with Direct Routing or Operator Connect options for your users, locations, and SMS messaging needs.
Improve collaboration
Reach customers where they are with SMS, MMS, and omnichannel messaging solutions designed to improve engagement and brand communication at scale.
Explore messaging
TouchTone helps businesses simplify telecom decisions with practical guidance, flexible services, nationwide reach, and responsive support across voice, connectivity, cloud, messaging, and managed network solutions.
TouchTone helps organizations replace costly legacy POTS and PRI services while supporting critical business applications such as alarms, elevators, fax, emergency lines, gate access, and POS systems.
Major carriers are aggressively retiring legacy copper POTS lines. Businesses that haven't planned a transition may face service disruptions, forced migrations, and significant cost increases.
TouchTone serves organizations of all sizes — from small businesses to enterprise — across a wide range of industries.
See what customers have to say about working with TouchTone.
"It has been about four months since installing the new system, and my staff is thrilled. We love being able to transfer calls between offices and send calls to agents' cell or home phones while still appearing as if they are in the office. TouchTone has been a pleasure to work with.
Chris Coccia, Owner, Coccia Real Estate Group
"As a call center consultant, superior SIP dial tone is essential to the success of a contact center. TouchTone provides Tier-1 SIP service, first-rate customer support, and competitive pricing. Over the last few years, my firm has migrated its customer base to the TouchTone platform, and our customers are very happy.
Gregory Riccio, Owner, Empire Computer Services
"TouchTone significantly outshines others in terms of reputation, affordability, and support. The strong references, proven MPLS, PRI, Hosted, and SIP products, and positive customer experiences make TouchTone a provider I highly recommend.
JoAnne Whisenhunt, CEO, Insight
Schedule a demo, talk pricing, or get more information from a TouchTone specialist.