Voice & Communications
Modernize voice, reduce costs, and simplify management with SIP trunking, UCaaS, Microsoft Teams Calling, POTS replacement, toll-free, and number reputation solutions.
Explore voice solutionsOne provider for the network, voice, cloud, and messaging services your business depends on.
TouchTone Business helps organizations simplify communications, connect locations, modernize voice, and manage critical infrastructure with reliable solutions backed by 24/7 U.S.-based support.
Together, we handle it all —
so you don’t have to.
Most businesses are juggling multiple telecom, connectivity, and technology vendors — each with separate contracts, support queues, billing cycles, and escalation paths. TouchTone reduces that complexity with one accountable partner for voice, connectivity, cloud communications, messaging, and managed network services.
30+
Years of Operational Excellence
24/7
U.S.-Based Support
10,000+
Customers Served
U.S. & Canada
Connectivity Coverage
Single Provider Simplicity
Voice, connectivity, cloud, and messaging consolidated under one experienced provider.
Multi-Location Ready
Network solutions for businesses with distributed, complex, or growing footprints.
Reliable by Design
Carrier-grade solutions designed for uptime, resiliency, and critical communications.
Real People. Proven Expertise.
U.S.-based support, experienced engineering, and 24/7 NOC coverage when service matters most.
What We Do
Solutions built around the way your business operates.
From legacy voice replacement to modern cloud communications and multi-location connectivity, TouchTone helps businesses choose, deploy, and manage the right technology.
Business Internet & Connectivity
Build a reliable network with dedicated internet, broadband, SD-WAN, MPLS, fixed wireless, 5G backup, failover, and carrier-diverse connectivity options.
Build your network
Phone Number Reputation & BCID
Help calls get recognized and answered. TouchTone helps monitor and remediate improper spam labels and supports branded calling identity with company name, logo, and call reason.
Improve answer rates
Contact Center & Customer Engagement
Support better customer experiences with CCaaS, BYOC, toll-free, SIP, intelligent routing, SMS, and omnichannel messaging options.
Optimize your contact center
Microsoft Teams Calling
Add reliable business voice to Microsoft Teams with Direct Routing or Operator Connect options for users, locations, devices, and SMS messaging needs.
Improve collaboration
SMS & Omnichannel Messaging
Reach customers across SMS, MMS, RCS, email, live chat, voice, and popular messaging channels with flexible omnichannel engagement solutions.
Explore messaging
Why TouchTone
National reach with hands-on support.
TouchTone helps businesses simplify communications and connectivity decisions with practical guidance, flexible services, nationwide reach, and responsive support across voice, internet, cloud, messaging, and managed network solutions.
- Serving business customers since 1993.
- More than 10,000 customers supported nationwide.
- 24/7 U.S.-based support and Network Operations Center coverage.
- Flexible portfolio spanning legacy replacement and modern cloud communications.
- One accountable partner for procurement, deployment, support, and ongoing management.
Featured Opportunity
Still paying too much for copper lines?
TouchTone helps organizations replace costly legacy POTS and PRI services while supporting critical applications such as alarms, elevators, fax, emergency lines, gate access, and point-of-sale systems.
- Reduce dependency on aging copper infrastructure.
- Support business-critical analog endpoints.
- Consolidate voice and connectivity under one experienced provider.
The copper sunset is already underway.
As major carriers retire legacy copper infrastructure, businesses need a plan to protect critical lines, reduce costs, and transition to modern alternatives.
- Reduce exposure to rising copper costs.
- Plan replacement options before service becomes urgent.
- Keep life-safety and business-critical endpoints connected.
Who We Serve
Solutions for complex, multi-location, and growing organizations.
TouchTone serves businesses of all sizes across industries that depend on reliable communications, connectivity, and responsive support.
Healthcare
Banking & Finance
Retail & Franchise
Property Management
Contact Centers
Education
Professional Services
MSPs & VARs
Alarm
Life Safety
Government
Multi-Location Business
Customer Stories
Choose with confidence.
See what customers have to say about working with TouchTone.
“It has been about four months since installing the new system, and my staff is thrilled. We love being able to transfer calls between offices and send calls to agents’ cell or home phones while still appearing as if they are in the office. TouchTone has been a pleasure to work with.
Chris Coccia, Owner, Coccia Real Estate Group
“As a call center consultant, superior SIP dial tone is essential to the success of a contact center. TouchTone provides Tier-1 SIP service, first-rate customer support, and competitive pricing. Over the last few years, my firm has migrated its customer base to the TouchTone platform, and our customers are very happy.
Gregory Riccio, Owner, Empire Computer Services
“TouchTone significantly outshines others in terms of reputation, affordability, and support. The strong references, proven MPLS, PRI, Hosted, and SIP products, and positive customer experiences make TouchTone a provider I highly recommend.
JoAnne Whisenhunt, CEO, Insight
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Ready to simplify business communications?
Schedule a demo, talk pricing, or get more information from a TouchTone specialist.