Headquartered in Whippany, NJ, TouchTone Communications is a privately-owned facilities-based, full service telecommunications carrier and reseller. TouchTone has been serving residential, business, enterprise and wholesale customers across the United States since 1993 and prides itself on providing the highest quality service at the most competitive rates, while always maintaining first-class customer service.
(with new LATAs being added monthly)
(covering 95% of the U.S.)
In my experience as a call center consultant, having superior SIP dial tone is essential for the success of a contact center. At TouchTone, not only do they provide Tier-1 SIP service, but also first-rate customer support and competitive pricing. Over the last few years, my firm has migrated its customer base to the TouchTone platform, and every one of our customers is very happy and is enjoying a long-term relationship with TouchTone.
Gregory Riccio, Owner, Empire Computer Services
It is about 4 months now and my staff is thrilled with the new system. We love the fact that we can transfer calls back and forth between the offices. We also love being able to transfer calls to agents cell or home phones appearing like they are always at the office. Touch tone has been a pleasure to work with and I would be happy to recommend them to any of my clients. I am really looking forward to taking my 1st vacation since installing the system and enjoying the continuity of transferring calls directly to my cell phone!
Chris Coccia, Owner, Coccia Real Estate Group
TouchTone Communications significantly outshines the others in terms of reputation, affordability, and support. The numerous glowing testimonies by companies currently benefiting from their MPLS, PRI, Hosted and SIP products, and the abundance of positive references and reviews in our trade, lead me to view the product as well-tested, legitimate, and of high quality. In fact, in addition to fulfilling the requirements of our current situation, the MPLS and Hosted product offers a number of supplementary capabilities that we could not be happier with. Therefore, considering the information and insight that I have gathered, along with being a client, I highly recommend Touchtone Communications.
JoAnne Whisenhunt, CEO, Insight
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