24/7 U.S.-Based Support: 800-900-5474

Managed Network & Technology Services Since 1993

One accountable partner for voice, connectivity, cloud communications, managed infrastructure, and business-critical support.

About TouchTone Business

Your Single Source for Voice, Connectivity, Cloud & Managed Infrastructure

TouchTone Business is a managed network and technology services provider headquartered in Cedar Knolls, New Jersey. Since 1993, we have helped businesses simplify communications, connectivity, and technology management through reliable solutions backed by experienced engineering and responsive support.

Today, TouchTone serves more than 10,000 customers nationwide with business-critical voice, connectivity, cloud communications, and managed infrastructure solutions. We help organizations reduce vendor complexity, improve resiliency, streamline support, and manage essential services through one accountable partner.

  • Voice & Collaboration
  • Business Internet
  • Cloud Communications
  • Managed Infrastructure
  • Network Services
  • 24/7/365 Support
Built for Businesses That Depend on Uptime

From small businesses to large distributed organizations and mission-critical industries, TouchTone provides the network, tools, and support needed to keep communications running reliably.


TouchTone Business team collaborating on managed network and technology solutions
Operational Strength

Carrier-Grade Solutions. Customer-First Support.

TouchTone combines owned network infrastructure, national provider relationships, in-house engineering, and a 24/7/365 Network Operations Center to support business-critical communications.

1993

Serving business customers for more than 30 years.

10,000+

Customers supported nationwide.

24/7/365

U.S.-based Network Operations Center.

~500M

Voice minutes handled monthly.

What We Do

Simplifying Business Communications & Connectivity

TouchTone helps businesses design, deploy, and manage the services that keep their teams, customers, locations, and applications connected.

Owned Network & Leading Provider Options

TouchTone delivers services across its owned-and-operated nationwide network, while also leveraging strong network and technology provider relationships to help customers access the right solutions without managing multiple providers directly.

View network and technology partners

Managed Network & Technology Services

Our portfolio includes voice, unified communications, business internet, SIP trunking, Microsoft Teams Calling, POTS replacement, SD-WAN, MPLS, wireless backup, and other managed connectivity solutions.

View services

Geographically Diverse & Redundant Network

TouchTone’s owned-and-operated nationwide network features coast-to-coast geographic redundancy, carrier diversity, and automatic rerouting capabilities to help keep business-critical communications connected.

24/7/365 U.S.-Based NOC & Engineering Support

Our in-house support, engineering, provisioning, billing, and Network Operations teams provide expert-led assistance, proactive support, and responsive service for business-critical environments.

Customized End-to-End Solutions

Every business has different requirements. TouchTone evaluates your current network, services, vendor contracts, priorities, and future needs to recommend a solution designed around your environment.

Leadership

Meet Our Executive Team

TouchTone's leadership team brings decades of combined experience in network engineering, sales, finance, and customer operations to guide our nationwide managed network and technology services.

PB
Pino Bio

President

KM
Ken McCormack

Vice President of Sales and Marketing

GG
Gary Glodek

Senior Vice President

SC
Scott Croker

Vice President, Network Engineering & IT Services

GG
Greg Glodek

Executive Vice President, Finance

Why Businesses Choose TouchTone

Reliable Technology with One Team Behind It

Businesses need more than products. They need a partner that understands network design, deployment, support, vendor coordination, and day-to-day service accountability.

Single-Source Simplicity

TouchTone helps businesses reduce the complexity of working with multiple carriers, technology vendors, and support teams by bringing essential services under one experienced provider.

Accountable Support

With in-house customer service, engineering, provisioning, billing, and 24/7 NOC support, customers have access to a responsive team that understands their environment.

Mission-Critical Experience

TouchTone supports industries and applications where uptime and call completion matter, including businesses with distributed locations, contact centers, alarm communications, and central monitoring environments.

Reliability, Integrity & Trust

TouchTone maintains a strong commitment to service quality, regulatory compliance, network integrity, and responsible communications practices, including STIR/SHAKEN-aligned call authentication and call trust initiatives.

Network & Technology Partners

More Choices. One Accountable Provider.

TouchTone combines its own infrastructure with established carrier, technology, and solutions partners to give businesses greater choice, flexible deployment options, and one accountable provider.

All product names, trademarks, logos, and brands are property of their respective owners. Every effort has been made to properly capitalize, punctuate, identify, and attribute trademarks and trade names to their respective owners, including the use of ®, ™, and ℠ wherever possible and practical.

Nationwide Infrastructure

A Network Built for Reliability

Our owned-and-operated nationwide network is engineered for reliability, with coast-to-coast geographic redundancy, carrier diversity, and automatic rerouting capabilities. Geographically distributed facilities support resilient communications for business-critical environments.

Illustrative skyline of Denver, Colorado
Denver, CO
Illustrative skyline of Dallas, Texas
Dallas, TX
Illustrative skyline of Los Angeles, California
Los Angeles, CA
Illustrative skyline of Newark, New Jersey
Newark, NJ

Built to Keep You Connected

✓ Coast-to-Coast Redundancy
✓ Automatic Rerouting
✓ Carrier Diversity
✓ 24/7/365 Network Monitoring

Service availability, routing capabilities, and service level agreements vary by solution.

Network Reach

Nationwide Reach. Proven Scale.

Our nationwide voice network and extensive interconnections support scalable communications, carrier-diverse routing, and reliable connectivity across the U.S.

200+

Markets served nationwide

8,200+

Interconnections covering 95% of the U.S

3,700+

On-net rate centers

4,500+

End-office connections

Customer Stories

What Our Customers Have to Say

Businesses rely on TouchTone for responsive support, reliable service, and communications solutions designed around real operational needs.

Speak with a Specialist

See how TouchTone can become your single source for managed network, communications, and technology services.

Let’s Talk!