Managed Network & Technology Services Since 1993
One accountable partner for voice, connectivity, cloud communications, managed infrastructure, and business-critical support.
Your Single Source for Voice, Connectivity, Cloud & Managed Infrastructure
TouchTone Business is a managed network and technology services provider headquartered in Cedar Knolls, New Jersey. Since 1993, we have helped businesses simplify communications, connectivity, and technology management through reliable solutions backed by experienced engineering and responsive support.
Today, TouchTone serves more than 10,000 customers nationwide with business-critical voice, connectivity, cloud communications, and managed infrastructure solutions. We help organizations reduce vendor complexity, improve resiliency, streamline support, and manage essential services through one accountable partner.
- Voice & Collaboration
- Business Internet
- Cloud Communications
- Managed Infrastructure
- Network Services
- 24/7/365 Support
Built for Businesses That Depend on Uptime
From small businesses to large distributed organizations and mission-critical industries, TouchTone provides the network, tools, and support needed to keep communications running reliably.
Carrier-Grade Solutions. Customer-First Support.
TouchTone combines owned network infrastructure, national provider relationships, in-house engineering, and a 24/7/365 Network Operations Center to support business-critical communications.
1993
Serving business customers for more than 30 years.
10,000+
Customers supported nationwide.
24/7/365
U.S.-based Network Operations Center.
One
Accountable partner for procurement, deployment, support, and management.
Simplifying Business Communications & Connectivity
TouchTone helps businesses design, deploy, and manage the services that keep their teams, customers, locations, and applications connected.
Owned Network & Leading Provider Options
TouchTone delivers services across its nationwide owned and operated voice and data network, while also leveraging strong network and technology provider relationships to help customers access the right solutions without managing multiple providers directly.
Managed Network & Technology Services
Our portfolio includes voice, unified communications, business internet, SIP trunking, Microsoft Teams Calling, POTS replacement, SD-WAN, MPLS, wireless backup, and other managed connectivity solutions.
Geographically Diverse & Redundant Network
TouchTone is built for reliability, with geographically diverse infrastructure, national carrier relationships, and network architecture designed to support uptime, resiliency, and business continuity.
24/7/365 U.S.-Based NOC & Engineering Support
Our in-house support, engineering, provisioning, billing, and Network Operations teams provide expert-led assistance, proactive support, and responsive service for business-critical environments.
Customized End-to-End Solutions
Every business has different requirements. TouchTone evaluates your current network, services, vendor contracts, priorities, and future needs to recommend a solution designed around your environment.
Meet Our Executive Team
TouchTone's leadership team brings decades of combined experience in network engineering, sales, finance, and customer operations to guide our nationwide managed network and technology services.
Pino Bio
President
Ken McCormack
Vice President of Sales and Marketing
Gary Glodek
Senior Vice President
Scott Croker
Vice President, Network Engineering & IT Services
Greg Glodek
Executive Vice President, Finance
Reliable Technology with One Team Behind It
Businesses need more than products. They need a partner that understands network design, deployment, support, vendor coordination, and day-to-day service accountability.
Single-Source Simplicity
TouchTone helps businesses reduce the complexity of working with multiple carriers, technology vendors, and support teams by bringing essential services under one experienced provider.
Accountable Support
With in-house customer service, engineering, provisioning, billing, and 24/7 NOC support, customers have access to a responsive team that understands their environment.
Mission-Critical Experience
TouchTone supports industries and applications where uptime and call completion matter, including businesses with distributed locations, contact centers, alarm communications, and central monitoring environments.
Reliability, Integrity & Trust
TouchTone maintains a strong commitment to service quality, regulatory compliance, network integrity, and responsible communications practices, including STIR/SHAKEN-aligned call authentication and call trust initiatives.
Flexible Options Through Strong Provider Relationships
TouchTone works with leading network, connectivity, hardware, and technology providers to help businesses access the right solution for their needs.
All product names, trademarks, logos, and brands are property of their respective owners. Every effort has been made to properly capitalize, punctuate, identify, and attribute trademarks and trade names to their respective owners, including the use of ®, ™, and ℠ wherever possible and practical.
Built to Support Nationwide Business Communications
TouchTone's network reach, interconnections, and provider relationships help support reliable voice and connectivity services across the United States.
200+
Markets, with new LATAs added regularly.
8,200+
Interconnections covering 95% of the U.S.
3,700+
On-net rate centers.
4,500+
End-office connections.
What Our Customers Have to Say
Businesses rely on TouchTone for responsive support, reliable service, and communications solutions designed around real operational needs.
In my experience as a call center consultant, having superior SIP dial tone is essential for the success of a contact center. At TouchTone, not only do they provide Tier-1 SIP service, but also first-rate customer support and competitive pricing. Over the last few years, my firm has migrated its customer base to the TouchTone platform, and every one of our customers is very happy and is enjoying a long-term relationship with TouchTone.
Gregory Riccio, Owner, Empire Computer Services
It is about 4 months now and my staff is thrilled with the new system. We love the fact that we can transfer calls back and forth between the offices. We also love being able to transfer calls to agents cell or home phones appearing like they are always at the office. TouchTone has been a pleasure to work with and I would be happy to recommend them to any of my clients.
Chris Coccia, Owner, Coccia Real Estate Group
TouchTone Communications significantly outshines the others in terms of reputation, affordability, and support. The numerous glowing testimonies by companies currently benefiting from their MPLS, PRI, Hosted and SIP products, and the abundance of positive references and reviews in our trade, lead me to view the product as well-tested, legitimate, and of high quality.
JoAnne Whisenhunt, CEO, Insight
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See how TouchTone can become your single source for managed network, communications, and technology services.
Let’s Talk!