You love the flexibility and efficiency of Microsoft Teams, but you need the robust calling features of a traditional phone system. No worries! Direct Routing for Microsoft Teams gives you the best of both worlds. As more enterprises are moving to Microsoft Teams as their collaboration solution, they are quickly running into the challenges and limitations of implementing a complementary enterprise voice solution. TouchTone’s Directing Routing Service seamlessly connects directly to Microsoft Teams and provides full-featured calling by combining local and long distance voice calls over your internet connection. TouchTone connects your current business numbers directly to Microsoft Teams. Set up is completed in minutes. Your business remains unaffected and the Teams user experience unchanged.
No hardware or software to install
Retain Call Center software, devices, and integrations
Use the dial pad as you normally would, including the Teams softphone on mobile devices
Our highly skilled team of professionals can help with integrating Teams technologies and aligning them into your enterprise productivity solutions.