Qualifications
- Expertise in channel sales, specifically in the telecom industry
- Strong communication and interpersonal skills
- Ability to build and maintain relationships
- Proven track record of meeting and exceeding sales targets
Career Opportunities
Build Your Career with TouchTone Business
Join a channel-oriented telecommunications provider with nationwide services, personalized support, and a long-standing commitment to business communications.
Open Opportunity
We’re Seeking Business Development Managers
TouchTone is looking for experienced telecom channel sales professionals to identify new opportunities, support existing partners and agents, and help grow the sale of TouchTone voice and data services.
Business Development Manager
Channel Sales Role Supporting TouchTone Partners
The Business Development Manager will be responsible for identifying new opportunities, as well as managing existing partners and agents.
This is a remote role; however, TouchTone is primarily seeking candidates located in Connecticut, Florida, Georgia, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, and Texas.
Company Description
Headquartered in Cedar Knolls, NJ, TouchTone Communications is a facilities-based carrier and reseller. Privately-owned and debt-free, TouchTone has been serving customers across the United States since 1993.
- Channel-oriented company with 25+ years of industry experience
- Nationwide product offering
- Carrier-diverse, redundant network
- Individual, personalized support and customized solutions
Role Snapshot
A high-impact sales role for experienced telecom channel professionals who know how to build relationships, support agents, and grow recurring revenue.
Compensation:
Competitive base + commissions
Benefits Offered:
Dental, Life, Medical, 401K, Paid-Time Off
Employment Type:
Full-Time
Apply
Send resumes to partners@touchtone.net.
Role Requirements
Qualifications and Responsibilities
Responsibilities
- Identify partnership opportunities
- Generate and engage with partners to build new business from the sale of TouchTone voice and data services
- Oversee sales management activities on a day-to-day basis
- Maintain regular communication with partners to uncover opportunities
- Provide sales support, follow up, and closing support for TouchTone agents
- Troubleshoot and communicate issues to internal departments for resolution as needed
- Communicate product, process, and policy changes to assigned agents
- Provide feedback to sales management and marketing on a consistent basis
- Create business plans as well as monthly and quarterly revenue targets
- Remain current on technical information regarding TouchTone’s voice and data products, CPE, networking, and related offerings
- Attend meetings, as requested, to assist in the development of products and channel direction
- Meet with the Vice President of Sales and Marketing as needed to review partner outreach, sales metrics, and strategic opportunities
Performance Measures
- Achieves assigned sales quota
- Meets assigned expectations for agent retention
- Maintains high customer satisfaction rating with agents and agents’ customers
- Proactively seeks out new opportunities
Minimum Requirements
- 5+ years in prior telecom sales and contracts within the agent community
- Valid driver’s license, good driving record, and reliable transportation
- Strong negotiation, problem solving, and analytical skills
- Strong people and relationship management skills
- Ability to manage multiple tasks
- Ability to work independently and as part of a team
- Ability to work under pressure with tight deadlines and manage multiple projects simultaneously
- Detail oriented in treatment of pricing and contracts
- Computer skills including Windows based applications such as Word, PowerPoint, Excel, and Outlook
- Ability to travel regionally and/or nationally as required
Acknowledgment
Additional Employment Information
This job description should not be construed to imply that the requirements and job functions listed are the exclusive standards of the position. TouchTone Communications reserves the right to assign or delegate other tasks as necessary. This job description also does not represent a contract or guarantee of employment for any period of time nor does it otherwise change the “at-will” employment relationship. TouchTone reserves the right to change or modify the terms and conditions of employment at its sole discretion at any time.
Interested in joining TouchTone?
Send your resume to our partner team for consideration.