As a channel-oriented company with over 30 years of industry experience, sales partners (agents, VARs, and MSPs) can feel confident that they are working with an established telecom provider. TouchTone offers voice and connectivity services from dozens of leading carriers and technology partners and also leverages its nationwide owned and operated network to provide guaranteed uptime and flexible business solutions. We actively invest in our infrastructure and technology, as well cultivate our carrier relationships so that we can continue to bring more value to our customers and partners.
TouchTone Communications sells its retail services exclusively through the channel. So when our partners succeed, we succeed. Whether you are currently working in the field and looking to expand your portfolio, or just starting out in telecommunications, TouchTone arms you with the products and tools that you need to succeed. Our partners are assigned a dedicated and knowledgeable business development manager to support partners through every step of the way - pre and post sale.
TouchTone offers services on both its nationwide owned and operated voice and data network, as well as leading network and technology partners such as Verizon, T-Mobile, Lumen and AT&T. View All
TouchTone offers a complete voice and data offering including enterprise long distance and toll free, unified communications and business phone service, internet and networking, as well as cybersecurity. View all services
TouchTone takes network diversity and redundancy to the next level. With private peering arrangements with dozens of Tier 1 carriers and LECs nationwide, TouchTone ensures both quality and guaranteed call connection. Data centers are located in California, Colorado, New Jersey and Texas.
Customer service matters. That is why TouchTone provides in-house dedicated support, engineering, provisioning, billing and a 24/7 Network Operations Center. For customers who require enhanced support, a Dedicated Service Manager is assigned to ensure all critical service activities are coordinated and delivered in line with your service agreements and timelines. This includes provisioning, deployment, as well as ongoing client management to ensure the highest support possible.
We understand that each customer’s infrastructure and needs are different. Through the help of our highly skilled and experienced team of engineers, TouchTone delivers a fully-qualified and customized solution to fit each of your customer’s individual requirements. We provide a full evaluation of your current network, service(s) and vendor contracts and deliver a complete recommendation to help cut costs, identify network issues, discuss technology priorities and address future requirements.
Markets
(with new LATAs being added monthly)
Interconnections
(covering 95% of the U.S.)
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