PRI Replacement
Transition legacy PRI and TDM services to modern SIP-based solutions while supporting existing PBX and premises equipment.
Explore PRI
POTS & PRI Replacement Solutions
Modernize legacy voice, fax, alarm, elevator, emergency, gate, POS, and analog lines with flexible IP and wireless replacement options backed by TouchTone Business support.
Legacy line migration
Still relying on aging copper, TDM, POTS, or PRI services?
TouchTone helps organizations replace costly legacy voice services while supporting the business-critical applications that still depend on them. Whether you need to modernize a PRI, replace analog lines, support fax, or migrate life-safety and building systems, we can help identify the right solution for your environment.
Voice Lines
Fax
Alarm & Emergency
Gate, POS & Building Systems
Choose the right replacement path.
Every legacy environment is different. TouchTone offers multiple replacement options so your business can migrate at the right pace, with the right technology, and without unnecessary disruption.
Ooma AirDial
Use a turnkey POTS replacement option designed for critical analog systems, including alarms, fire panels, building entry, and more.
Explore AirDialBusiness Connect
Replace basic phone or fax lines with a convenient digital voice option using an ATA device for simple migration.
Explore VoiceBusiness Fax
Move fax communications to modern cloud faxing or machine-to-machine fax options designed around your workflow.
Explore Fax
PRI Replacement
Make the move from legacy TDM to a modern voice solution.
TouchTone makes PRI and TDM migration easier by helping businesses transition from legacy services to modern cloud and SIP-based solutions designed to reduce costs, improve scalability, add advanced features, and strengthen business continuity.
Our PRI replacement options can help you integrate IP technology into existing legacy premises equipment and PBX systems with minimal disruption.
- No major change to existing voice infrastructure required.
- PRI or analog conversion equipment provided and managed by TouchTone.
- Single or multiple PRI handoff options available.
- Up to 24 analog POTS interfaces to support analog phones and fax machines.
- Quality of Service, real-time monitoring, and 24/7 Network Operations support.
- Multi-carrier network diversity and geographic redundancy.
Life-safety and critical analog systems
Ooma AirDial for critical POTS replacement.
Built with regulatory compliance in mind, Ooma AirDial provides a turnkey POTS replacement solution that includes hardware, data, and phone service for one monthly rate. It is designed to help organizations move away from copper-based phone lines while retaining critical alarm, safety, building access, and fax systems.
Ideal for:
- Security and fire alarm panels.
- Building entry phones.
- Elevator and public safety phones.
- Essential phone lines.
- Fax machines.
- Backup phone service.
Benefits:
- All-inclusive hardware, data, and phone service.
- Simple migration while keeping existing equipment.
- Dedicated wireless network for supported traffic.
- Battery backup and online portal management.
Voice-only POTS replacement
Business Connect Digital Voice Service
Business Connect uses the internet to provide a convenient and cost-efficient alternative to traditional landline phone service. It is a practical option for basic voice lines and non-life-safety applications that need a simple migration path.
- Bring your own internet or bundle with TouchTone connectivity.
- Connect up to four phone lines using an ATA device.
- Keep your existing number or request a new one.
- Includes calling features such as caller ID, call waiting, call forwarding, three-way calling, voicemail, and last call redial.
- Supports E911.
- Quick setup for basic voice line replacement.
Important note: Business Connect ATA devices are not designed for security systems, medical monitoring devices, or other life-safety applications. If you require a life-safety or regulatory-compliant option, consider Ooma AirDial.
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Fax replacement and cloud faxing
Modern fax options for legacy workflows.
With multiple fax options available, TouchTone makes it easier to move from legacy fax lines to modern VoIP and cloud-based faxing while supporting the way your business already works.
- Web-to-fax.
- Email-to-fax.
- Fax-to-email.
- Print-to-fax.
- Fax-to-fax for machine-to-machine workflows using provided ATA equipment.
Fax-to-fax requires provided ATA equipment that adapts a traditional fax machine to modern VoIP fax standards, supporting secure T.37 and T.38 faxing.
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Why TouchTone
Experience matters when replacing legacy services.
Replacing POTS, PRI, fax, and analog lines is not one-size-fits-all. TouchTone brings extensive experience transitioning companies from legacy systems to modern communications solutions that support cost savings, advanced features, scalability, and business continuity.
Multiple Options
Choose from PRI replacement, Ooma AirDial, Business Connect, cloud faxing, and analog-to-IP options based on your environment.
Managed Migration
TouchTone helps assess your existing services and recommend a practical migration path for each use case.
Network Support
Our solutions are backed by responsive support and a 24/7 Network Operations Center.
Business Continuity
Modern replacement options can help reduce reliance on aging copper infrastructure and improve operational resilience.
Not sure where to start?
TouchTone can help review your current POTS, PRI, fax, and analog services and recommend the right replacement options for your locations, systems, and budget.
Learn how TouchTone helps protect consumers from illegal calling.
We’re helping restore trust in the voice network so customers feel more confident answering important calls.
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