Products | TouchTone Communications

Asset Library

Product Sheets

Unified Communications/
Business Phone

Call, video, chat, and collaborate all in one place. Communicate and exchange ideas anytime, anywhere, and from any device.

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Calling Services for
Microsoft Teams

Seamlessly enable end-to-end calling for Microsoft Teams across all Teams’ devices including desktop and mobile.

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5G Connectivity and
Failover

TouchTone delivers nationwide 5G connectivity and wireless backup for all of your business needs.

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PRI Replacements/
Digital PRIs

Using a SIP connection, TouchTone Digital PRI service allows enterprise customers to combine their local, long distance and data requirements into one, private IP circuit.
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Fixed Wireless
for Business

TouchTone fixed wireless internet service provides a reliable and quick to deploy connectivity alternative to areas that are too difficult to reach with traditional broadband, cable and fiber.

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Voice Rerouting for Business Critical Communications

Avoid downtime by providing voice redundancy and automatic rerouting with TouchTone’s nationwide self-healing voice services. Toll free, local and IP voice rerouting available.

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Business Connect
(POTS over LTE)

Replace old dial-up phone and fax lines with Business Connect - a wireless solution that provides a convenient and cost-efficient alternative to traditional landline phone service.

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Enterprise
SIP Trunking

Integrate voice, video, and data onto a single network. Bring your own bandwidth or bundle service for a fully integrated voice and data solution.

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TouchTone's fully meshed MPLS network provides a cost-effective, reliable, and secure way to consolidate all of your business applications and locations onto a single private network to help improve performance and reduce costs.
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SD-WAN

Integrate software-defined networking, secure VPN capabilities and sophisticated firewall to efficiently and cost effectively transit data, video and voice across multiple locations.

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Phone Number
Reputation Management

In addition to STIR/SHAKEN compliant voice solution, TouchTone offers Phone Number Reputation Management to help identify and correct phone numbers mislabeled as ‘Scam’ or ‘Spam’ and prevent default network call blocking.
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Ooma AirDial
POTS Replacements

Built with regulatory compliance in mind, Ooma AirDial provides a turn-key POTS replacement solution - including hardware, data, and phone service.

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Unified Communications/Business Phone Service

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Phone Number Reputation Management

Case Study

This case study identifies whether engagement with TouchTone would lead to an increase in live connect rates for two clients (Business Process Outsourcing (BPO) for Contact Centers) upon the completion of Verified Identity certification and Number Registration across the ecosystem, while monitoring a third client as a control group.

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Solutions Overview

Protect the reputation of your phone numbers by establishing your status as a Verified Identity and registering your phone numbers with TouchTone. This not only protects your calls from being blocked, but provides ongoing monitoring to ensure numbers remain clean and protected by up to 99.77%.

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Number Reputation Management

Identify and correct phone numbers mislabeled as ‘Scam’ or ‘Spam’ and prevent default network call blocking. TouchTone provides control over the reputation of calling identity with phone number registration, reputation monitoring and confirmation, blocking and labeling prevention, and labeling correction services.

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Ooma AirDial POTS Replacements

Guide to POTS Replacements

Copper lines, digital lines—what’s the difference and why does it matter? Your phone lines are working fine, why go through the trouble of replacing them?

Add in terms like POTS lines and it’s even harder to know how all of this impacts your business. We understand, so we’ll give you the breakdown on what POTS lines are, what they’re used for and what’s happening to them.

Then we’ll share options that can help you save money and set you up for the future—a future without worry of rising phone bills and reduced quality of service.

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Ooma AirDial: Datasheet

Built with regulatory compliance in mind, Ooma AirDial provides a turn-key POTS replacement solution - including hardware, data, and phone service - for one monthly price.

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Guide to Demystifying POTS lines and how to replace them

Transitioning from copper phone lines to digital ones can be scary. There are a lot of terms floating around like POTS lines and POTS replacements, and you may be worried about how it can impact your business and what you need to do to prepare. Here, we’ll go over everything you need to know about this transition.

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Increasing cost of POTS lines

How to escape the ever-increasing cost of copper-wire phone service.

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Compliance Datasheet

Built with regulatory compliance in mind, Ooma AirDial provides a turn-key POTS replacement solution. Compliant with UL, NFPA 72, ASME A17.1B, PCI and HIPAA

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Whitepaper: Elevator Communications

When considering solutions to replace legacy POTS lines connected to elevator emergency phones, it’s important the replacements comply with elevator safety code regulations. Ooma AirDial™ is built with the applicable guidelines of the American Society of Mechanical Engineers (ASME) in mind.

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Whitepaper: Fire Safety

When considering solutions to replace legacy POTS lines connected to fire panels, it’s important the replacements comply with fire safety regulations. Ooma AirDial was built with the applicable guidelines of the National Fire Protection Agency (NFPA) in mind.

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